Version 2026-08-29.1
Platform terms
Between you and NOWAITN Corporation. Written to be read — if a clause here is unclear, that is our problem to fix, so tell us.
What the service fee pays for
- •Secure card processing set up and run for you — cards, Apple Pay and Google Pay, with no merchant account of your own to open.
- •Estimates, deposits and invoices, with the balance tracked against the job instead of a spreadsheet.
- •Automatic customer updates as the job is quoted, scheduled, started and finished.
- •Your page on contractn.com and the quote requests it brings in.
- •Ongoing platform, support and upkeep.
Contractn is a software platform. We are not a contractor, we do not perform construction work, and we do not employ or supervise anyone who does. You contract directly with your own customers, and the work, the warranty, the licensing, the insurance and the workmanship are yours.
We do not vet, endorse, guarantee or recommend the businesses listed on contractn.com. Licence and insurance details shown on a company page are supplied by that company and are presented as they gave them to us.
When a customer pays you through Contractn, two amounts are deducted automatically at the time of payment: a platform service fee of 7% of the payment, and a processing allowance of 2.9% + $0.30 per charge, which covers the card-processing cost the platform is billed for on your charge. The remainder is transferred to your own connected bank account.
Worked example. On a $4,000.00 progress payment: $280.00 platform service fee (7%) and $116.30 processing allowance (2.9% + $0.30) are deducted, and $3,603.70 is transferred to your own account.
There is no subscription, no per-seat licence and no minimum. In a month where no customer pays you through Contractn, you are billed nothing.
Payouts go to a Stripe account in your business name that you connect and control. Payout timing is set by Stripe and your bank, not by us.
If you refund a customer, the platform service fee on that payment is returned to you. The processing allowance is not, because the card networks do not return the processing cost of a refunded charge to the platform.
Chargebacks and disputes on your charges are yours. We will give you the records we hold to help you contest one.
Your customer records, job history and documents are yours. You can export them at any time, and closing your account does not entitle us to keep using them.
If these terms change materially we will show you the new version and ask you to accept it before your next payment. Your prior acceptance stays valid through any grace period stated at the time, so a change never interrupts a job in progress.
Questions about any of this: hello@contractn.com